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FAQs

Getting the right turf for your lawn is important. At Royce Turf & Irrigation Ltd, we want to help you create the best gardens and lawns possible, which is why we’re always happy to answer your questions. However, before calling, take a look at some of our commonly asked questions to see if your query is answered here.

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How quickly can I get turf from you?

We cut your turf to order, which means we usually require 2-3 days’ notice to create your order.

Do I need to collect turf or will you deliver?

You’re more than welcome to collect your turf order, but we also have a dedicated fleet which allows us to deliver across Surrey, West Sussex, West Sussex and the South East.

How are large orders delivered?

If you’re ordering over 400m² we will use our own vehicles to deliver your order and can provide a mounted forklift offload to assist with moving the turf. We can also deliver big roll turf in 20m² or 25m² rolls, a laying frame (manual or tractor-mounted – tractor not supplied) can be borrowed for this service.

Can you provide turf specifically to my garden design?

If your garden designs come with specific measurements, bring us your drawings and we’ll be happy to help calculate the amount of turf you need as well as recommending the most suitable turf type.

How do I know which turf is right for me?

With over 30 years of experience, our team is always on hand to provide free advice. We’ll ask you about how you’ll use your garden, ornamental lawn or sporting green, the amount of sunlight it gets and your experience in maintaining a lawn – all of which helps us point you to the right turf type.

When is the best time to lay new turf?

Turf can be laid at all times of the year, dependent on weather conditions. Speak to our team if you’re unsure about when to lay your turf for more specific advice.

How long will it take my new turf to root?

Rooting time can differ between turf types, but regular care is essential when it is first laid. Depending on the time of year rooting will take 7 – 14 days.

Avoid walking on grass except to move garden sprinkler and wear flat shoes. when doing so. We recommend you seek professional services if you’re unsure about how to care for your turf.

Do you provide artificial turfs?

We specialise in natural, high-quality turf, but are also a supplier of Easigrass artificial turf. You can visit Easigrass Surrey for more details.

Where is your physical shop?

You can find our physical store in Cobham on Horsley Road, inside the Cedar Nursery.

Do your irrigation systems come with a guarantee?

All plastic parts of the irrigation system supplied directly by Royce Turf & Irrigation are guaranteed against frost damage for a period of one year from date of purchase. Manifolds and other galvanized parts must be drained of water in the winter months as these are not guaranteed against frost damage. Lever valves should be left in the open position and electrically controlled solenoids should be manually opened and left open for the duration of the frost hazard. 

All parts of the irrigation system supplied by Royce Turf & Irrigation are guaranteed for one year against material or manufacturing defects. This excludes pump station equipment which is covered under a separate manufacturers guarantee.

All equipment supplied by Royce Turf & Irrigation is robust and can withstand normal handling however it is possible to damage the polyethylene pipe and fittings by accident (by spade, edge cutter and motor mower for example). Royce Turf & Irrigation does not hold itself responsible for such damage to the system but we take every precaution to minimize the chance of damage by laying pipe in a visible position within beds and burying it under grass and pathways where necessary. In addition, we supply each customer with a DIY repair kit containing sufficient spares to maintain the system.

N.B. Claber tap controls and claber distributors must be removed in the winter months

Are there alternatives to boreholes?

Installing a rainwater harvesting system is an alternative. A rainwater harvesting system collects water from the roof and stores it in harvesting tanks. These tanks can be placed anywhere, even underground. A pump is then used to distribute water from the tank to the irrigation system. There are disadvantages to this system however, you can’t collect enough water to keep a system running throughout the summer months without having rain to top up the tank. The bigger the tank you invest in the more water you will be able to save up.

When is the best time to water my garden?

The best time is generally in the morning and evening, especially during summer. Watering in the evening has the advantage of keeping the soil damper for longer, this is because there is a lower risk of evaporation due to less sunlight.

The early morning is generally good because the light and warmth of day improve the absorption of nutritional elements in the soil.

Watering should be avoided during the hottest hours of the day such as midday, this is because the shock caused by the low temperature of the water can affect a plants health – not to mention most of the water will evaporate before it reaches the plant’s roots.

Should solenoid valves be left in their boxes during the winter months, or can they be taken out?

Valve boxes are in place to protect valves from cold harsh conditions. For extra piece of mind install a drainage valve at the end of the line, this will ensure that the circuit is completely empty.

What is water pressure and how do you measure it?

Imagine if all of the water was contained in the system was in the form of a column; the “weight” exerted at the base of the column would be the pressure.

Pressure is measured in BAR and can be defined as both “static” and “dynamic”. Dynamic pressure will always be lower than static pressure, this is due to the flow resistance caused by friction within the hose pipe: the longer and narrower the hose, the higher the flow resistance will be.

It is best to know the dynamic pressure of your water system, as you will need to know whether it is sufficient enough to ensure the proper operation of your watering system.

What is water flow and how can I measure it?

Water flow is the measurement of the quantity of water passing through a hose in a given amount of time; it can be measured in either litres per minute (l/m) or per hour (l/h).

Measuring the flow of your system is simple, all you need is a chronometer and a recipient tank with a known capacity. You can then measure the flow of water in l/m or l/h by timing how long the tank takes to fill up and doing a simple calculation. For example, a 10-litre tank filling up in 5 seconds would be 2 l/s or 120 l/m.

What is the best way to water flower beds, medium-sized plants and hedges?

We recommend that you use a dripper pipe or a micro-sprinkler system. When these are positioned near the plants on the ground it allows the system to directly water the roots without causing damage to the rest of the plant.

Is there a charge for design?

Yes on larger gardens there would be a refundable charge for our design services.

Can you work off plans?

We can work off plans, they can be sent by email or by post.

Do you supply an Irrigation Plan?

We will supply a finished drawing on completion if required.

Do you accept credit card Payments?

Yes, we do. We also accept cheques and PayPal.

Call us on 01932 629 074   or   Contact Us

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    Get In Touch

    Cedar Nursery
    Horsley Rd
    East Horsley
    Cobham
    KT11 3JX

    Opening Hours
    • Monday - Friday: 07:30 - 16:00
    • Saturday: Closed (due to COVID-19)
    • Sunday: Closed
    Artificial Turf

    For artificial turf, please view our showroom at:

    Bagshot Road
    Chobham
    Surrey
    GU24 8DB

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